- Returns and refund are only allowed in cases of cloths and shoes.
- In case of returnable categories any refund or issuance of amount paid will be done only after ascertaining the condition of the goods.
- For returnable categories, refund or return will be initiated only in case of size misfit, manufacturing defect.
- Washed cloths or cloths with tags removed will not be refunded.
- Returns can only be initiated within 3 days of receipt of package.
- Refund will be made using DBT (direct to bank), a nominal fee of 4% will be charged as processing fee.
- 100% refund can be done if the customer chooses to accept coupon of equivalent amount.
- International Orders are non returnable or refundable irrespective of their category.