Returns, Refunds and Cancellation

  1. Order Cancellations prior to package dispatch are only allowed in case of domestic orders, subject to till the order is not dispatched..
  2. Post dispatch returns are only allowed in cases of shoes and clothes.
  3. For returnable categories, refund or return will be initiated only in case of size misfit, manufacturing defect.
  4. Washed cloths or cloths with tags removed will not be refunded.
  5. Shoes with cases of size misfit will be returned, subject to return in original condition.
  6. Customers are required to retain original packing with shipping label as this will come handy if you choose to return.
  7. Returns can only be initiated within 7 days of receipt of package.
  8.  Refund will be made using DBT (direct to bank), via payment gateway or other banking options with no charges to customers.
  9. International Orders are non returnable or refundable irrespective of their category. 

Share this: