General Terms

  1. Returns and refund are only allowed in cases of cloths and shoes.
  2. In case of returnable categories any refund or issuance of amount paid will be done only after ascertaining the condition of the goods.
  3. For returnable categories, refund or return will be initiated only in case of size misfit, manufacturing defect.
  4. Washed cloths or cloths with tags removed will not be refunded.
  5. Shoes with cases of size misfit will be returned, subject to return in original condition.
  6. Customers are required to retain original packing with shipping label as this will come handy if you choose to return.
  7. Returns can only be initiated within 7 days of receipt of package.
  8.  Refund will be made using DBT (direct to bank), via payment gateway or other banking options with no charges to customers.
  9. International Orders are non returnable or refundable irrespective of their category. 

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